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PHP / LAMP Case studies
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Tour Reservation Order Processing Application
Client is Switzerland based company providing tours and travels related reservation order processing services to multiple clients in Europe, prominently Switzerland and Austria, since 1994.
The Vision: Client has a client/server based order processing product that is currently used by more than 2500 medium and large size travel agencies in Europe. The product supports multi-lingual interface and provides ability to handle reservations from multiple branch offices of travel agencies.
The product has in-built CRM features, reservation import/export and integration with multiple tour operators, operations related modules like dossier management for reservations, itineraries, invoices, payments, general accounting and book keeping, Master Data Management, and strategic modules like Management Information Systems and Reporting.
Client wanted to develop a web based application having same functionalities as client server product to extend the market reach by reducing the total cost of ownership and reduce IT infrastructure requirement at customer end. The client/server product needs to be replaced by a web application whereby travel agencies can access the system through web interface via Internet, while entire order processing logic and integration with tour operators infrastructure resides on server side.
Business Model: T&M (Time & Material) Model
Web version has helped to increase the customer-base two folds from current 2500 travel agencies to 5000 travel agencies within 2 years; architecture of the system needs to be refined selectively to support this anticipated increase in load. Integration with about 6 more tour operators is planned to be done in phase 2 of the project.
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Fact Sheet
Fact Sheet
Founded: 1998
Quality certifications: ISO 9001:2008 Certified & SEI CMMi Level 3
Offices: ODC & Global HQ at Pune India, Subsidiaries: e-Zest Inc. at Chicago USA & e-Zest (UK) Ltd. London UK
Team Size: 150+ industry certified Software professionals
Industries: Healthcare, Finance, Manufacturing, Education, ISV, Sports, HR, Travel & Legal
Services: Outsourced software product
development, Custom software development, Bespoke software development,
Independent software testing, Offshore and on-site IT staff augmentation
Technologies: Microsoft .NET 3.0, Sun Java EE 5 & LAMP (PHP, MySQL / PostgreSQL). Expertise in enterprise class service-oriented architecture (SOA) & Ajax/Web 2.0/SaaS applications.
Enterprise Skills: CRM, e-Learning, ERP, EAI, Business Intelligence, CMS/KM & mobility applications
Industry Partnerships: Microsoft Certified Gold Partner, Sun Partner Advantage Associate, Member of IBM, Oracle business intelligence partner, Intel Partner Program
Clients: 80+ industry-wide clients from USA, Canada, Europe (UK, Netherlands, Belgium, Italy, Switzerland, Germany, France, Portugal & Sweden) & Australia.
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