Knowledge management

The significance of an organization's knowledge and intellectual capital handling become apparent by the fact that intangible assets have come to dominate the value of companies. Investors and analysts increasingly relate a company's value to its ability to generate, use and grow its intangible assets: Fast and transparent knowledge generation coupled with powerful management of intellectual property help your organization to increase this value. e-Zest knowledge management services are helping our clients in deriving the same business value by building effective and efficient knowledge management solutions and products meeting specific client requirements.

e-Zest defines Knowledge Management (KM) as : "KM is the process by which information is used to create something actionable"

We believe that:

• Knowledge should be just that, “not just Information and not just Data!”
• It should be available from wherever it is needed, to all those authorized to receive it. (given mainly Commercial / Intellectual Property Rights)
• Both Input and Output must be simple
• It should only be entered once - and then kept up-to-date and relevant to the enterprise
• The language should be simple and appropriate
• The Information should always support the Learning Organization

The customer probably hasn't fully thought through all the aspects of developing a Knowledge Strategy - Its implications if they do, and Its implications if they don't.

We understand following enablers for knowledge creation:

• Vision
• Strategy
• Structure
• System
• Staff

e-Zest knowledge management consulting team works with our clients in developing knowledge management products and solutions by:

• Defining the knowledge that is important and relevant for clients company's objectives, and structure this knowledge base for easy retrieval and managed growth within the Content/Context area
• Developing and implementing efficient and continuous processes in which knowledge is identified, captured, validated, structured, stored and disseminated
• Help to manage knowledge with an appropriate Information Technology and Media infrastructure
• Using collaboration tools and Web 2.0 technologies for building products and solutions

We help our clients in developing KM solutions which provide:

• Better service and products for their customers
• Faster generation and application of ideas and innovations
• Access to industry best practices and best-in-class methodologies
• Access to competitor and market intelligence
• Access to internal and external networks of expertise
• Ability to deliver continuous learning
• Likelihood of lower cost administrative processes
• More efficient and timely marketing and communications
• Greater (cultural and linguistic) geographic reach, and
• Reduced loss of knowledge through staff turnover