Sun Java EE/J2EE Case studies

• SaaS - On-Demand enterprise CRM suite development

Client is a one of the world's Top 10 CRM (Customer relationship management) product company (2 decade old) from USA offering on-demand/SaaS/hosted CRM as well as client/server based CRM products. Our clients' CRM products are targeted at medium- to large- enterprises and clientele includes fortune 100 companies.

The Vision: Client’s vision was to add a Hosted Enterprise CRM product to their portfolio in addition to already existing client/server CRM products to allow an option of Software as a Service (SaaS) to customers using enterprise J2EE technologies.

Business Model: BOT (Build Operate Transfer) Model

This SaaS / On-Demand Enterprise CRM project follows a multi-instance, multi-database and multi-tier architecture that can be deployed in a distributed environment. Five-tier architecture of the application was uniformly adopted that helped to sustain extensibility and maintainability while a distributed deployment ensured performance tuning can be done easily.

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