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- List of the important contact ways and phone numbers of the various e-Zest and client team members
- The planned communication methods and techniques
- The templates to be used for the planned communications
A typical Offshore Development Communication plan:
| Type of Communication | Schedule of Communication | Typical Mode of Communication | Who Initiates | Comments |
| Client Status Meeting | Weekly, Day and Time TBD | Face to Face | e-Zest Lead for Client | Standard status meeting with predefined agenda. |
| e-Zest Status Update | Every Week, on Monday morning, Describing the status of the previous week | Onsite Project manager | Describes the general progress of work on the project by the e-Zest Team. The update will include both onshore and offshore work. | |
| Working Sessions | As needed | Internet Messenger Meeting / Teleconference with offshore in mornings. If needed conduct Video conference with offshore. | Lead Designers | Should be conducted in the mornings if Offshore needs to be involved |
| Project Announcements | As needed | Internet Messenger Meeting / Teleconference with offshore in mornings. | Client PM | Used to inform development teams about general information on the project. |
| Project Issues | As needed | Internet Messenger Meeting / Teleconference with offshore in mornings. | Client Team | Used to record and track project issues on an ongoing basis. |
* TBD = To be Decided
