SaaS (Software as a service) is a software delivery model that provides remote access to centrally hosted software and its functions as a Web-based service.
SaaS is on demand software and has become a common delivery model for most business applications.
SaaS Case studies
Client is a one of the world’s Top 10 CRM (Customer relationship management) product company (2 decade old) from USA offering on-demand/SaaS/hosted CRM as well as client/server based CRM products. Our clients’ CRM products are targeted at medium- to large- enterprises and clientele includes fortune 100 companies.
The Vision: Client’s vision was to add a Hosted Enterprise CRM product to their portfolio in addition to already existing client/server CRM products to allow an option of Software as a Service (SaaS) to customers using enterprise J2EE technologies.
Business Model: BOT (Build Operate Transfer) Model
This SaaS / On-Demand Enterprise CRM project follows a multi-instance, multi-database and multi-tier architecture that can be deployed in a distributed environment. Five-tier architecture of the application was uniformly adopted that helped to sustain extensibility and maintainability while a distributed deployment ensured performance tuning can be done easily.
Client is a UK based software solutions company delivering high-quality, high-value business and mobility solutions allowing organizations to integrate their employees, customers and partners into business processes.
Business Model: Fixed priced and T&M Model
The Vision was to develop of integrated business suite supporting ERP, CRM and e-Commerce capabilities targeted at small and medium enterprises. Application modules could be accessed using Software as a Service (SaaS) delivery model where application users had flexibility to configure and subscribe set of application modules. Application modules can work seamlessness in integration with other modules or independently depending on user subscription configurations.
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