e-Governance Solutions
In simple terms Electronic Governance can be defined
as giving Citizens the choice of when and where they access government
information and services. Putting the Citizen at the center of government
means taking a delivery channel view. This would mean using more and
more of Electronics & Information Technology in many of the government
functions.
Electronic Governance thus, is the application of Information
Technology to the processes of Government functioning to bring about
- Simple
- Moral
- Accountable
- Responsive and
- Transparent Governance
The objective of achieving Electronic Governance (EG) goes far beyond
mere computerization of stand alone back office operations.
It means to fundamentally change as to how the Government operates
and this implies a new set of responsibilities for the executive,
legislature and the citizenry. The effort should aim to bring
about a social catharsis, which needs to be orchestrated in a comprehensive,
concerted and planned fashion.
Electronic Government has emerged as one of the flagship applications
with aspiration to employ multimedia and network technologies to re-invent
the way the government works. This IT enabled government will ensure
better transparency and services to the public.
Major areas of Implementation
Identification of Govt. Departments with maximum
citizen interface:
Government departments, which have maximum interaction with the
public, must be identified for the use of IT. Listed below are a few
such departments that can be considered:
Public Grievances:
Electricity, Water, Telephone, Ration Card, Sanitation, Public
Transport, Police
Rural Services:
Land Records, Below Poverty Line (BPL) /EWS Families
Police:
- FIR Registration, Lost and Found
- Valuables, Persons, Dead Bodies
Social Services:
- Pension
- Old Age, Widows, Exgratia Scheme
- Acquisition / Rehabilitation & Compensation
- Registration of Licenses and Certificates
- Ration Cards, Birth Certificates, Death Certificate, Domicile
Certificate, Caste / Tribe Certificate, Arms Renewal, Registration
of Documents, School Registration, University Registration, Motor
Vehicle Registration, Driving License
Public Information:
Employment Exchange Registration, Employment Opportunities, Examination
Results, Hospitals / Beds Availability / Services, Railway Time Tables,
Airline Time Tables, Road Transport Time Tables, Charitable Trusts,
Government Notifications, Government Forms, Government Schemes
EWS Services:
Civil supplies, Old Age Pension, Widow Pension, Handicapped Pension
/ Services, Ex Gratia Payment
Agriculture Sector:
Speeds Information, Pesticides, Fertilizers, Crop disease, Weather
Forecast - short range / District wise, Market Price
Utility Payments / Billing
Electricity, Water, Telephone
Commercial
Taxation & Return Filing, Income Tax, Corporate Tax, Custom
Duty, Central / State Excise Duty, Sales Tax, House Tax, Property
Tax, Octroi, Road Tax, Company Returns
Government:
Electronic Procurement, Education University Model for E-Governance
e-Zest is committed towards e-governance implementation
at every level of government. e-Zest has dedicated research and development
team for making e-Governance reality.
Read more about e-Zest's e-Governance System implementation
for
North Carolina Appraisal Board.
Download e-Governance
presentation by our R&D team
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