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Client engagement models
e-Zest follows a high-touch strategy in managing the service delivery. A strong, proven client-vendor engagement model is the foundation for a successful offshore experience. Since each client has different requirements and expectations, it is important to plan in detail from very early on and clearly define roles and responsibilities.
e-Zest offers multiple engagement models to meet diverse needs of global clients. You can choose from any one of the generally accepted models below or a combination of them for different phases of your project. We can work with you to customize a model to address your specific need. An appropriate engagement strategy is based on a clear understanding of customer’s business drivers. Our model’s core focus is on the customer’s innate needs like:
- High Quality
- Fast Delivery
- Low Cost
- Increased project profitability
- Flexible resource Allocation and management with no up front investment
- Predictable support
- Handling future needs of the customer
Any of these pricing models can be applied to our suite of services in custom ways for convenience and best value for money.
- Effort based pricing or Time & Material
- Milestone based billing
- Dedicated Development Facility or Retainer
- Build-Operate-Transfer (BOT) Model
- Project based pricing or Fixed bid.
- Strategic Partner Model
- Offshore Development Center(ODC)
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| Fact Sheet
Fact Sheet
Founded: 1998
Quality certifications: ISO 9001:2000
Certified, On track for SEI-CMMI by Q1 2008
Offices: ODC & Global HQ at Pune India,
Subsidiaries: e-Zest inc. at Walnut Creek USA & e-Zest (UK)
Ltd. London UK
Team Size: 150+ industry certified
Software professionals
Industries: Healthcare, Finance,
Manufacturing, Education, ISV, Sports, HR, Travel &
Legal
Services: Outsourced software product
development, Custom software development, Bespoke software development,
Independent software testing, Offshore and on-site IT staff augmentation
Technologies: Microsoft .NET 3.0, Sun
Java EE 5 & LAMP (PHP, MySQL / PostgreSQL). Expertise in
enterprise class service-oriented architecture (SOA) &
Ajax/Web 2.0/SaaS applications.
Enterprise Skills: CRM, e-Learning,
ERP, EAI, Business Intelligence, CMS/KM & mobility
applications
Industry Partnerships: Microsoft
Certified Gold Partner, Sun Partner Advantage Associate,
Member of IBM, Oracle business intelligence partner, Intel
Partner Program
Clients: 80+ industry-wide clients from
USA, Canada, Europe (UK, Netherlands, Belgium, Italy,
Switzerland, Germany, France, Portugal & Sweden) &
Australia.
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