Last year I was working on an ERP solution for a manufacturing firm, covering non-production modules (typically sales centric ones like Product Configurator, Order Management and Pricing). At the very start of the project, I had extensive discussion with client about their business, what products they manufacture, how they receive orders, what process they follow from the time they receive orders to the time they ship products, how do they handle accounting, and so on. Soon we entered more detailed discussion about their products. I asked him to share photos and videos of their […]