Healthcare Experience is one of the hot topics within the healthcare industry. This blog is my reflection on how HX is geared to take the healthcare experience to the next level. HX is all about disruption in the existing healthcare experience. I refer to it as Healthcare Experience 3.0 (HX 3.0) that revolves around building an experience for patients using three fundamental pillars of healthcare – Technology, Providers and Processes.
The factors that continually impact the rise of HX 3.0 are:
Continual demands for reducing errors in healthcare delivery
Generating measurable meaningful outcomes by collecting and sharing […]