Offshore Product Maintenance and Support Services from e-Zest Solutions (Software Development Company from Pune India ) specialises in Custom Software Development , Web Development , e-Commerce Development , Portal Development using n-tier architectures like J2EE and Windows DNA / .net and Open Source frameworks
Offshore Software Development Solutions from e-Zest Solutions Ltd. Mumbai , India. (Indian Software Development Company, Indian Software Developers )
Offshore Product Maintenance and Support Services

Offshore Software Product Maintenance and Support Services

e-Zest is well equipped to provide a support and maintenance service for Products and Applications. The methodology and its communications infrastructure are geared to provide both onsite and an offshore delivery service. The network support group at e-Zest provides round-the-clock security, infrastructure and ensures lowest downtime in the communications link.

Offshore Product Maintenance

  • Legacy product maintenance (level 2 and 3 support in particular)
  • Development of patches and upgrades for core products defined as defined by the in-house team,
  • Migration of support of multiple platform versions
  • and Localization/internationalization of core products.

As the ISV CTO tries to balance his need to focus on new product development with the equally crucial need to keep up the pace of enhancements to the core products and maintenance of legacy products.

e-Zest can assist CTO in supporting maintaining of core/legacy products. And they can drive new product development in close conjunction with the in-house team.


ISV Offshore Product Maintenance benefits by being able to

  • Match lower return activities with lower cost resources,
  • Refocus the in-house team on more higher value adding activities
  • Rapidly enhancing the product's relevance to a wider market

e-Zest has been providing offshore support on ERP products, Network Management Solutions, Job Scheduling and Security products.

[ Read about Software Maintenance and Support Services]

 

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Fact Sheet

Established in 1998

ISO 9001:2000 Certified

Offices: ODC Pune India, Sales - San Francisco USA & Sales- London UK.

Team Size: 130+ industry certified Software professionals

Industries:
Healthcare, Finance, Manufacturing, Education, ISV, Sports, HR, Travel & Legal

Services:
Outsourced Software Product Development, Custom/Bespoke Software Development, Independent Software Testing

Technologies:
Microsoft .NET 3.0, Sun Java EE 5 & LAMP. Expertise in enterprise class service-oriented architecture (SOA) & Ajax/Web 2.0/SaaS applications.

Enterprise Skills:
CRM, e-Learning, ERP, EAI, Business Intelligence, CMS/KM

Industry Partnerships: -Microsoft Certified  Gold Partner
- Sun Partner  Advantage Associate
- Member of IBM, Intel Palm  Partner Program

Clients:
80+ industry-wide clients from USA, Europe: UK, Netherlands, Belgium, Italy, Switzerland Germany, France & Australia

Offshore Software Outsourcing Updates:

 Outsourced Product Development Has Arrived : As companies across a range of verticals, from aerospace to medical instruments, grapple to add more value-added software to their product while cutting their overall research and development (R&D) costs.. More on Forrester