Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, sales and clients prospects. It is esigned to reduce costs and increase profitability by improving customer satisfaction and loyalty. This process helps to build stronger customers relationships by knowing more about their needs and behaviors.
- SaaS - On-Demand enterprise CRM suite development
- Legacy enterprise CRM Software product enhancement and maintenance
e-Zest Case-studies Matrix
| Microsoft .NET | Manufacturing | CRM | SaaS |
| Java EE | Healthcare | ERP | Web |
| PHP /LAMP | Finance | e-Learning | Desktop |
| Testing | Legal | CMS/KM | Mobile |
| Other | Travel | DMS | Client-server |
| Sports | BI | Social |
